Support
Help with Starlit Post
Setup should feel personal, not technical. Start with the point where you got stuck.
Starlit isn’t appearing in ChatGPT
Check Developer mode, confirm the Starlit connection, and enable it in the conversation where your companion already knows you.
Open help →Starlit isn’t appearing in Claude
Check that custom connectors are available on your account, then confirm Starlit is enabled in your conversation.
Open help →My address won’t verify
Use a deliverable US address and review any correction Starlit suggests. Your companion never receives the address.
Open help →I can’t choose or pay for a plan
Connect your companion first. You will not be charged until you choose a plan and complete secure checkout.
Open help →My companion app isn’t listed
Use advanced setup only if your app accepts a custom server or connector URL. Otherwise, tell us what you use.
Open help →I want to change delivery or companions
Open your dashboard to update your address, disconnect a companion, or manage your subscription.
Open help →Talk to a person
We’re here to help you get connected.
Email support@starlitpost.com and tell us which companion app you use and which step is blocking you.
Include your Starlit account email if you created one. Never email passwords, sign-in codes, payment details, or your full card message.